We're seeking Server Assistant (Runner/Busser) for our dual property hotel, where you'll provide exceptional service across two distinctive environments. Elevate your career in hospitality with us! Our brand new hotel conveniently located at the Reston Town Center Metrorail Station, the AC Hotel & Residence Inn Reston opened in January 2025 with 267 rooms including a Rooftop Bar and full service restaurant serving breakfast, and dinner. The hotel is equipped with over 10,000 square foot of meeting space, indoor heated pool and state that leave fitness center for a lasting impression on our clients. You will work with our talented team to deliver exceptional events.
As a Server Assistant (Runner/Busser) you are responsible for taking orders, serving food and drinks, and fulfilling requests by guests.
Server Assistant (Runner/Busser)
Position Summary
The Server Assistant (Runner/Busser) is responsible for ensuring guests are seated at clean and properly set tables. This role involves promptly clearing and resetting tables, maintaining cleanliness in the dining area, and assisting servers in delivering food and beverages. Additionally, the Server Assistant helps to create a welcoming atmosphere by ensuring that all table settings are complete and that the dining area is tidy and organized, contributing to an exceptional guest experience.
Essential Functions
- Maintains cleanliness of restroom, restaurant and side service areas.
- Sets up the bus stand, restocks and prepares bus stand for shift change and/or close.
- Properly complete all involvement with the guests, i.e. bread service, water service within the time limits as specified by outlet standards.
- Checks high chairs and booster seats for cleanliness.
- Empties trash and spot sweeps the restaurant and bar floor.
- Prepares coffee and iced tea during shift.
- Offer assistance to guests by clearing away dishes and glassware, and refills beverages.
- Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
- Remove dishes from side service areas and place in the dishwasher area.
- Responsible for separating linen from bus pans and trays and placing in linen bag.
- Responsible for initial clearing of the places i.e. removes leftovers by dumping food items in the trash.
- Rearranges tables for special or large parties.
- Assist server with serving food or garnishing plates as required.
- Assist server with preparation of orders and or delivery of orders as required.
- Vacuums the carpet, mops the floor, cleans the walls, cabinets and food storage areas in the restaurant.
- Maintains ice caddies in the service areas.
Additional Responsibilities
- Adhere to all work rules, procedures and policies established by the hotel, including, but not limited to, those contained in the employee handbook.
- The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and employees may be asked to work shifts other than those they prefer or normally work.
Skills and Abilities
- Ability to lift, push, pull & carry objects up to 50 pounds.
- Ability to frequently bend and stoop.
- Ability to stand for long periods of time.
Benefits and Perks
Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, hotel room discounts. and MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. *minimum 32 hours/week to qualify
We also offer daily pay access where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.
If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.
