Title: Denial Collections Specialist
Location: Work From Home
Full time
Job Description:
Work From Home
Work From Home Work From Home, Indiana 46544
The Denial Collections Specialist is responsible for the immediate review of all denied medical insurance claims, identification of the basis for filing an appeal, and/or resubmission of claims. This position ensures that resubmitted claims are accurate, compliant and timely, resulting in reconsideration by third-party payers.
WHO WE ARE
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
Reports and uses software to track, trend and identify root causes of denials; offers suggestions for process improvement to resolve denial issues, supported by documentation and data.
Collaborates with other departments to align interdepartmental functioning, goals, and expectations.
Conducts follow-up with insurance carriers, physicians, and other stakeholders that can validate and assist with actions and information needed in order to properly review, dispute, or appeal denial until a determination is made to conclude the appeal.
Completes write-offs per policy and/or reassign remaining balances to respective departments.
Ensures that follow-up responses on denied claims occur on a timely basis and adhere to contractually binding conditions.
Resubmits upheld denials as warranted, and monitors denial resubmissions for payment. Resubmits claims using the denial program re-bill requests feature, ensuring all modifications to the account are reflected on the claim form.
Performs reconsiderations and appeals on Payor websites or with appropriate Payor required documentation.
Ensures compliance with all state and federal billing regulations. Reports any suspicious activities to leadership.
Performs recoupments to include investigating claim and payment history to see if the appeal is warranted.
Collects documentation and submits write-off if appropriate.
Rejected Claim Review Reviews rejected claims based on NPI denials (ABO Only).
QUALIFICATIONS
Preferred Associate's Degree
Required High School Diploma/GED
1 year Patient Accounting Required
TRAVEL IS REQUIRED:
Never or Rarely
JOB RANGE:
Denial Collections Specialist $15.50-$19.63
INCENTIVE:
Not Applicable
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
