Human Service Worker I

Fairfax County • Full-time • Fairfax, Virginia, United States • $50.84k - $84.73k / year • 2w ago

JOB
This position is located in the Pennino Building in Fairfax, Virginia, with possible weekly assignments in one of the Department of Family Services' Regional offices in South County (Alexandria), Reston or Annandale, Virginia. Performs all tasks related to determining eligibility of families for participation in the Child Care Assistance and Referral (CCAR) Program. Interviews prospective families to determine childcare needs. Requests documentary verification as required by established policies and procedures. Reviews and responds to all referrals from other units. Determines the need for other social services and makes referrals when appropriate. Provides childcare resource and referral information to members of the community who are searching for childcare. Duties are performed under the supervision of a Child Care Specialist III.

EXAMPLE OF DUTIES
(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)Learns, applies, explains and interprets federal, state, and local policies to clients, service providers, attorneys, the public, and other interested parties;Performs client needs assessments in order to make appropriate referrals and connections to other services;Works with clients to assist with gathering the information required to establish eligibility;Compiles and maintains data and documents and may prepare written narratives to support eligibility determinations;Ensures timely processing of applications to meet client needs and program policy mandates;Uses automated technology to document, obtain and verify information to generate reports and authorize benefits and services for clients;Assists clients in obtaining the resources necessary to meet emergency needs;Assists clients in obtaining services and coordinates these with other service providers as needed;Coordinates and manages clients' participation in a variety of services;Participates in case staffings with other county staff or community organizations to assess and address needs of clients;Prepares appeal documents and may represent the agency in administrative appeals filed by clients.

SUPPLEMENTAL INFORMATION
MINIMUM QUALIFICATIONS: Any combination of education, experience, and training equivalent to the following: (Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")Graduation from an accredited four-year college or university with a bachelor's degree.Contingent upon the area of assignment, some positions within this class may require specific certification(s) prior to employment and/or the ability to acquire necessary certification(s) within a specified time period following employment. The certifications are identified in the position description and employment advertisement.CERTIFICATES AND LICENSES REQUIRED: None.NECESSARY SPECIAL REQUIREMENTS: The appointee to the position must satisfactorily complete a criminal background check and a Child protective services check.PREFERRED QUALIFICATIONS: Graduation from an accredited four year college or university with a degree in early childhood education, early childhood development, social work, or family studies.Excellent oral and written skills.Experience in early child hood development programs and/or working with low income families.Ability to work with a high caseload and in an environment of competing priorities.Ability to establish and maintain effective working relationships with other human service providers.One year of experience in recordkeeping, data entry, eligibility determination, and/or customer service.Professional experience in Microsoft office suites and electronic scanning/filling system.PHYSICAL REQUIREMENTS: Ability to use automated technology. All duties performed with or without reasonable accommodations.SELECTION PROCEDURE: Panel interview and may include exercise.The population of Fairfax County is very diverse where 38.7% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov EEO/AA/TTY.#LI-RS1