Entry-Level Sales Associate
Are you an exceptionally outgoing and extroverted individual who thrives on connecting with people? Do you enjoy engaging in long phone conversations and possess the resilience to deliver challenging news with empathy and professionalism? If so, we have an exciting opportunity for you to join our team as an Entry-Level Sales Associate, assisting families in accessing vital ABA therapy services.
Please include a cover letter so we can get to know you better and understand why you believe you will be a good fit for our team! (Applications without a cover letter will not be considered)
Ally Behavior is a dynamic, fun, and rewarding place to work that offers superior growth and leadership opportunities in a supportive, engaging environment. We are a full-time, center-based, early intervention Applied Behavior Analysis (ABA) therapy program, serving children with autism ranging from 18 months to 6 years of age. Our mission is to deliver the highest quality therapy to help our early learners reach their potential to communicate, improve social skills, and prepare for academic success. The children we serve are at the heart of everything we do and we are passionate about our commitment to having a meaningful impact in the lives of our children and their families. We have a unique and collaborative start-up culture that is driven by our diverse team of professionals and our core values of Serving Others, Treatment Excellence, All One Ally, Resourceful in Finding Solutions, and Striving to Grow. Our comprehensive onboarding and training approach will support and prepare you to provide the best possible therapy to our clients!
As an Entry-Level Sales Associate, you will play a crucial role in expanding access to Applied Behavior Analysis (ABA) therapy for clients and their families. Your primary responsibility will involve guiding prospective clients through the enrollment process, providing information, addressing concerns, and ensuring a smooth transition into our program. This is a phone-intensive role that requires a high degree of confidence, communication skills, and a positive attitude.
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Initiate and maintain communication with prospective clients and families via phone.
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Clearly explain the benefits and processes of our ABA therapy programs.
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Answer questions and address concerns from potential clients.
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Guide families through the enrollment paperwork and requirements.
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Maintain accurate and detailed records of all interactions and enrollment progress.
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Collaborate with clinical and administrative teams to ensure seamless client onboarding.
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Handle difficult conversations with professionalism and empathy, including delivering unfavorable news regarding eligibility or program fit.
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Continuously learn and stay updated on ABA therapy best practices and program offerings.
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Personality: Extremely outgoing and extroverted, with a natural ability to connect with people and build rapport quickly.
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Communication Skills: Exceptional verbal communication skills, with a clear and engaging phone presence.
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Resilience: Ability to handle rejection and deliver difficult news with composure and empathy.
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Patience: Comfort and enjoyment with spending extended periods on the phone.
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Empathy: A genuine desire to help families and clients access necessary services.
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Organizational Skills: Strong organizational skills and attention to detail for accurate record-keeping.
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Technical Proficiency: Basic computer skills and familiarity with CRM software (or willingness to learn).
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Bachelor's degree required; degree in Sales, Public Relations, Marketing, and/or Communication preferred.
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Minimum 1 year of experience in a sales role
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Familiarity with CRM platforms such as FreshSales, Salesforce or Hubspot
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Track record of being assertive, organized, and effective when interacting with referral sources and customers
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You are compassionate and have a high EQ - we work with families who have children with developmental delays. You take pride in excellent customer service and patient experience.
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You like to work really hard and aren't just collecting a paycheck and letting the time pass. Excellent performance and building something special is what you find most fulfilling in life. If you have a project on your plate, you won't stop because it's 5pm.
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You are self-motivated and want to move up and grow with our ever-expanding company.
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Ability to work in a fast-paced, always changing environment, and willingness to do whatever is needed to achieve our company's mission
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Full-time salaried position, starting salary $50,000 - $60,000
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Guaranteed semi-monthly paycheck (24)
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Bonus eligibility based on individual and company performance
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Company-sponsored DashPass
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18 days of paid time off
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9 paid holidays (5 set days + 4 "floating" holidays)
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CEU assistance and professional development opportunities
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Medical +HSA, Dental, and Vision coverage through Cigna
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401(k) plan with company match.
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Short-Term Disability (100% Employer-Paid)
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Employee Assistance Program
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Term-Life/AD&D Insurance, Critical Illness with Cancer Insurance, Accident Insurance, Hospital Confinement Insurance, and Pet Insurance
Note: This position is NOT eligible for Visa sponsorship.
Ally Behavior is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, veteran status or any other legally protected status.
