Effective Chiropractic has an opening for a bilingual front reception assistant/Chiropractic Assistant 20-25 hours per week that involves assisting the general manager and front desk administrative duties. Training to become a Chiropractic Assistant can also be provided. The position requires an outgoing, friendly, efficient, and hardworking person with the ability to multitask to handle and manage patient flow. A successful candidate will have a strong work ethic, integrity, be reliable, have a team mindset, and be willing to go above and beyond to participate in the growth of the office and themselves.
Duties include but are not limited to:
Front Desk: checking patients in/out, taking payments, answering a multi-line phone, scheduling patient appointments, account balancing, insurance verification and some billing responsibilities, emailing, copying, supporting doctor staff, maintaining office files and patient records electronic and paper, controlling accounts receivables/balancing daily and weekly totals, collecting co-pays and deductibles from patients, ordering supplements/supplies and maintaining inventory, communication with attorneys, doctor offices and hospitals, maintain reception area and all common areas in a clean and tidy manner at all time, operate standard office equipment regularly, including a fax machine, a copy machine, and a computer. Keep detailed and accurate records of visitor requests and calls received, receive deliveries; sort and distribute incoming mail, maintain the general office filing system. Tracking patient visits, office statistics and goal setting for the office
Sales - one of the most essential parts of the front desk is helping keep patient's accountable for their care plans and visits. Being able to call patients and help them keep their appointments or reschedule them is crucial to their progress and working with the marketing manager with overseeing marketing in-house and community events.
Customer service: being upbeat, bubbly, and having a great personality is also significantly important. We can teach you how to do tasks, but you can't always teach personality. If helping people and making a difference in their lives excites and motivates you, this is your type of job! Making sure the kids and families that come in feel the warmth of our office and get that extra personal touch.
Chiropractic Assistant:
- Responsible for assisting doctors with patient care including physical therapy modalities and rehab exercises
- Teach and monitor patients performing rehab exercises and teach home exercises
- Working with the front desk staff to optimize patient satisfaction
- Back-up front desk staff: answering phones, taking messages, confirm appointments and other administrative tasks as assigned
- Provides the Doctor with information about the patient’s response to treatment, including subjective findings documented in the patient’s medical record.
- Complete all required clinical documentation accurately.
- Maintains a clean and safe physical environment.
- Provides basic education and information to patients, making sure patients’ questions are answered and anxieties alleviated.
- Works flexible or extended hours where necessary.
- Participates in health center in-services and meeting, listening and respecting others’ ideas.
- Manage internal marketing such as social media, newsletters, email campaigns, and internal events.
- Manage and oversee external marketing events, such as booking lunch and learns and following up with patient leads.
- Be a liaison between referring businesses
- Abides by Rules of Confidentiality.
(bonus opportunities for high performance)
This position REQUIRES the following:
1) Excellent people skills and an upbeat, positive, happy attitude;
2) A genuine concern and passion for helping other people;
3) You must love customer service;
4) An interest in health, wellness, and living a healthy lifestyle;
5) Attention to detail;
6) Ability to multi-task without feeling stressed or overwhelmed;
7) Computer and administrative skills;
8) Excellent phone skills and a calm, cheerful voice;
9) Bilingual in Spanish is a must
10) A desire to be part of a team and involved in a fun, yet purposeful working atmosphere;
11) Interest in promoting the chiropractic message and being part of the profession;
12) Able to work in an energetic, busy, fast-paced environment
13) Must have excellent attendance
14) Must possess strong customer service skills
15) The ability to confront challenges head-on yet with tact and grace is essential;
We are looking for the right PERSONALITY as much as we are looking or the right SKILLS. If you are shy, introverted, or are not comfortable with other people or strangers, this position will not be for you. Also, we are NOT looking for a short-term employee and consider anything less than two years short-term. If you are looking for a stable, fun, long-term position where you regularly interact with people, then this could be for you. Plenty of opportunities for promotion and to grow within the company.
REQUIREMENTS
- +1 years experience in either chiropractic admin, dental admin, or medical admin.
- Chiropractic Assistant experience and/or licensure preferred but not required.
- High school diploma
- Prior experience in a Chiropractic office helps a lot but is not mandatory
HOURS: Please do not apply if you cannot work these hours
You Must Be Available For The Potential Schedule Below: Shifts will be split up during these hours to receive your (25 hours per week)
- Monday 8 - 7 pm
- Wednesday 8 - 7 pm
- Friday 8 - 1 pm
- Saturday: 8 - 1 pm
Reliable transportation needs to apply. During your training schedule, you will be required to work at our Millersville or Crofton locations; this is why you must have your own transportation.
Please visit our website at www.pgcountychiro.com to learn about our office and to see if you would be a good fit.
Please send your resume in a word format back through this listing, and we will call you for an in-office application and tour if you meet the requirements.
Salary: $16.00 to $19.00 /hour
Job Type: Part-time
Pay: $16.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Required)
- Computer skills: 1 year (Required)
Work Location: In person
