We're Smoke Source, one of Northern Virginia’s favorite tobacco and vape store. We've grown a lot in the past few years, expanding our reach and customer base all around. Whether it's in customer service or our exceptional products, we owe our success to the efficiencies we create in every corner of our company and the people at each level who make that happen.
Our store employees work many roles - from store associate to cashier to stocker - while providing excellent customer service. As a store employee, you're also responsible for merchandising product, monitoring inventory and keeping the store looking its best, while creating a warm and friendly shopping environment by providing extreme customer service.
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.
- Ensuring high levels of customer satisfaction by being knowledgeable on all tobacco/vape products offered
- Connects with every customer by asking open-ended questions to assess needs
- Ability to learn and share expertise of tobacco/vape products and trends to fit customer’s needs
- Maintains an awareness of all tobacco/vape knowledge, and current or upcoming product / trends
- Processes customer purchases, performs general cleaning duties, and stocks shelves and displays neatly to maximize visibility and sales
- Assists management in achieving store appearance and maintenance standards
- Participates in taking store inventory counts
- Complies with all established company policies and procedures
- Collaborates with team members and communicates relevant information to management
- Other duties as assigned
Job Qualifications:
Knowledge/Skills/Abilities
- Provides prompt and courteous customer service
- Ability to operate a cash register efficiently and accurately
- Ability to perform general cleaning duties to company standards
- Ability to interpret and apply company policies and procedures
- Excellent verbal and written communication skills
- Gives attention to detail and follows instructions
- Ability to work both independently and within a team environment
- Ability to stay organized and multi-task in a professional and efficient manner
- Meets any state and local requirements for handling and selling alcoholic beverages
Job Types: Full-time, Part-time
Pay: $14.00 - $18.00 per hour
Benefits:
Application Question(s):
- Why do you want to work for Smoke Source?
Ability to Commute:
- Arlington, VA 22201 (Required)
Ability to Relocate:
- Arlington, VA 22201: Relocate before starting work (Required)
Work Location: In person
