Administrative Assistant

Jet Tech Solutions • Full-time • Lothian, MD, US • $18 - $20 / hour • 2m ago

Job Overview:

We are seeking an experienced and organized Administrative Assistant to join our team. As the first point of contact, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our office. The ideal candidate will have a background in customer service, with a strong focus on administrative tasks and office management. If you are a detail-oriented and highly organized individual who excels in a fast-paced environment, we encourage you to apply.

Responsibilities:

- Assist managers and support staff in a professional and friendly manner.
- Assist with Managing Field work flow, including answering phone calls, responding to emails, and handling correspondence.

- Experience with Microsoft Excel is required. Systems are based around excel.
- Utilize computer systems to maintain accurate and up-to-date records, including appointments, and billing information.
- Coordinate and schedule appointments for technicians and management. Coordinate with site contacts to confirm scheduled appointments for technicians.
- Perform various administrative tasks, such as filing, data entry, compiling paperwork for field technicians, Assist with email management and online database management for various cloud platforms.
- Maintain a clean and organized office environment, including restocking supplies and assist with other functions and roles within the organization maintain an organized office environment, including restocking supplies.
- Develop and implement efficient office procedures and systems to improve productivity and efficiency.
- Handle confidential and sensitive information with discretion and professionalism.
- Assist with office management duties, including ordering office supplies and managing inventory.
- Provide exceptional customer service by addressing concerns and resolving issues promptly and professionally.

Requirements:

- High school diploma or equivalent required; administrative experience or a related field is highly preferred.
- Strong knowledge of customer service principles and practices.
- Experience in a receptionist role, with proficiency in front desk operations.
- Ability to use computer systems, including Microsoft Office and scheduling software.
- Excellent time management skills and the ability to prioritize tasks.

- Organizational skills with the ability to multitask and manage multiple projects simultaneously.
- Strong communication and interpersonal skills.
- Ability to maintain confidentiality and handle sensitive information with discretion and professionalism.
- Physical ability to sit for extended periods and lift or move moderate weights.

-a valid driver's license with clean driving record is required.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

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