Administrative Aide 1A

Prince George's County, MD Government • Full-time • Largo, MD, US • $37.26k - $76.38k / year • 1m ago

Nature and Variety of Work

Come join our team!

Prince George’s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.

The Prince George’s County Department of Permitting, Inspections, & Enforcementis currently seeking qualified applicants to fill an Administrative Aide 1A grade A13/15positionin the Office of the Director.

About the Position

This is dually allocated entry-level secretarial/administrative type work designed to relieve an important official of administrative detail. Good judgment and discretion are essential to the security of confidential information and data. Under close supervision, incumbents perform routine to moderately difficult office responsibilities. Responsibility extends to conveying important administrative information concerning the function and mission of the agencies' programs and projects. Typically, Administrative Aide I's report either to a section head or to an administrative supervisor (generally grade G-21). Work performance is evaluated in terms of accuracy and timely completion of projects and assignments.

About The Agency

The Department of Permitting, Inspections and Enforcement (DPIE) is responsible for coordinating and enforcing standards that control what goes on before, during, and after construction. Staff from nine agencies, who work cooperatively on permit processing, business licensing, plan review, inspection and enforcement comprise Department of Permitting, Inspections, and Enforcement. The Mission of the Department of Permitting, Inspections, and Enforcement is to promote economic development in Prince George's County and protect the safety of County residents, businesses, and visitors through efficient permitting, inspection and licensing services to ensure compliance with established building, zoning and property standards codes.

Examples of Work

The incumbent performs a wide variety of office support work for the Director's Office staff. All work is performed under the supervision of the Executive Administrative Aide.
Duties include answering incoming calls to the Director's office, resolving inquiries or concerns and accurately transfers to appropriate staff for assistance.
Greeting all visitors, maintaining the reception area, conference rooms and break room, maintaining, and ordering office supplies.
Typing, using word processing skills, maintaining logs, various reports, and records, maintaining logs and electronic filing systems.
Enters work orders, and service request and other related duties.
Answering phones using the AWS system using courteous telephone techniques.
Screens telephone calls answers questions relating to office or department operations; determines which requires the direct attention of the Director, Deputy Director, or Supervisor and which should be referred to other staff members.
Scans and logs mail, routes to appropriate Division, and tracks responses.
Willingly and cooperatively performs tasks and duties which may not be specifically listed in the class specifications or position description, but which are within the general occupational category and responsibility level typically associated with the employee's class of work.
Maintains electronic filing systems and logs to ensure that documents are readily retrievable.
Provides administrative support for the Director's Office.
Enters work order tickets and OIT Service Requests.

Qualifications

High school diploma or G.E.D. certificate with coursework in typing, office practices or other related clerical subjects
One (1) year of advanced diverse and/or technical clerical experience which must have involved working with the public for at least six (6) months
Applicants must be proficient in typing and in shorthand where required

Any equivalent combination of relevant training, education and experience may also be accepted

Preferred Qualifications:

Ability to communicate effectively both orally and in writing
Ability to deal courteously and effectively with others
Experience with database tools, creating and executing reports
Knowledge of secretarial practices and procedures to perform secretarial/administrative duties'
Skill in the operation of a variety of standard office equipment
Ability to use tact, diplomacy, and discretion in performing office duties and to maintain confidentiality when necessary
Ability to establish and maintain accurate files

EACH APPLICATION MUST INCLUDE INFORMATION THAT CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION

Additional Information

Job Location: 9400 Pepperorn Place, Suite 500, Largo, MD 20774

Conditions of Employment:? Upon selection, the candidate must:

Pass an administered Administrative Aide exam. Applicants who have previously taken and passed the exam on or after 8/1/2024 will not be required to re-test. Previous passing test scores will be applied.

Meet all training and performance standards and demonstrate proficiency as required by the agency.

Wear and use agency protective apparel and equipment in the performance of their assigned duties.

Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings, where applicable.

Be willing and able to serve as an essential employee. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.

ONLY ONLINE APPLICATIONS WILL BE ACCEPTED

Eligibility to Work:Under the Immigration Reform and Control Act of 1986, an employer is required to hire only U.S. citizens and lawfully authorized alien workers. Applicants who are selected for employment will be required to provide and verify authorization to work in the United States without sponsorship.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S., only after an offer has been accepted and the Form I-9 is completed. For information on E-Verify, or if you believe the County has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 888-897-7781 or visit their website at dhs.gov/E-Verify.

INTERNAL APPLICANTS: If you are a current Prince George's County Government employee and seeking a promotion, in accordance with Section 16-200 of the Personnel Law, you have the right to appeal a rejection rating within five (5) working days of receiving a rejection notice. Union employees should refer to their respective collective bargaining agreement and/or union representative for their grievance procedure.

Prince George's County Government is an Equal Opportunity/Affirmative Action EmployerCommitted to Diversity and Inclusion in the Workplace

General Plan Information:

The Prince George’s County benefits plan year is from January 1 to December 31.

A spouse (to include a same sex spouse) can be added to the health benefit plans. A marriage certificate and social security number is required to add a spouse.

Children under the age of 26 are eligible for coverage under the health benefit plans. This includes stepchildren and children of the same-sex spouse. A birth certificate(s) and social security number(s) is required to add a child(ren). If you are only adding the stepchildren or child(ren) of a same-sex spouse, you will need to submit a marriage certificate. You will also need to submit the birth certificate of the child(ren) and your spouse must be listed as a parent.

The premiums for health benefits are deducted on a pre-tax basis with the exception of Long-Term Disability, Extra Life Insurance and Voluntary Benefits (Short-Term Disability, Whole Life Insurance, Critical Illness, Accident Insurance, Cancer Indemnity, Hospital Indemnity Protection, Accident Indemnity Plan, Supplemental Dental and Group Legal Services).

New employees must enroll in the County’s health benefit plans within thirty (30) days of the hire date.

The effective date of the health benefits coverage is the beginning of the month following a waiting period of forty-five (45) days from the date of hire.

After enrolling in the County’s benefit plans, employees may only make changes to the plans either during the open enrollment period, which occurs annually (usually each October), and/or during the year, due to a family status change (i.e., marriage, births, divorce and adoption).

Employee Benefits

Prince George’s County is proud to offer employees an attractive and comprehensive benefits program, including the following:

Medical/Prescription/Dental/Vision Insurance Coverage (part time employees are eligible for medical insurance if they work 15 + hours, per week)
Group Term Life Insurance
Long & Short-Term Disability
Flexible Spending Accounts
- Dependent Care Assistance Program
- Health Care Flexible Spending Account
Paid Leave (Annual, Personal, & Sick)
13 Paid Holidays
Retirement Benefits
- Defined Benefit Pension Plan
  - Employer Contribution Rate-11.71%
- Supplemental Pension Plan
  - Employee Contribution Rate (Pre-Tax)-3.48%
- 457(b)
- 403(b)
Employee Discounts
Employee Assistance Program
Voluntary Benefits
- Critical Illness
- Whole Life Insurance
- Accident Insurance
- Legal Services