Full Time Bilingual Medical Administrative Assistant

MCLMHP Inc. Proyecto Salud Clinic • Full-time • Silver Spring, MD, US • $18 - $19 / hour • 26m ago

Job Summary:

Under the supervision of the Front Desk Supervisor, The Medical Administrative Assistant will serve Proyecto's patients with the highest level of care and supports the operations at Front Desk.

FLSA Classification:

Non-Exempt
Supervisory Responsibilities:
· None

Duties/Responsibilities:

Ensures that patients scheduled for appointment are served promptly with the highest level of care.
· Responds to the incoming calls from patients seeking for information about the clinic services.

· Schedules new patients in need for the clinic's services and assists the Front desk on the schedule for established patients.

· Maintains knowledge of community services and resources available to patients. Refers patients to appropriate health care services or resources.

Makes sure that patients’ demographic and financial information is up to date in the clinic’s database system ( eCW) and properly filed on patients’ medical records.

· Explains policies, procedures, and services available to patients using administrative knowledge.

Ensures patients’ fees are collected according to the approved sliding fee scale and the clinic’s accounting policies and procedures.

· Addresses or directs patients' concerns to the immediate supervisor or the Front desk supervisor.

· Performs other related duties as assigned.

Required Skills/Abilities:

· Fully bilingual in English and Spanish.

· Basic knowledge of medical terminology.

·Strong Computer skills.

· Excellent active listening skills and a strong service orientation.

Ability to operate general office equipment.

· Ability to maintain confidential information.

Strong attention to detail.

Education and Experience:

· Medical Assistant Certificate a plus.
· 1 year of experience in Customer Service.
· 1 year of experience in Health Care desirable.
· Must have CPR certificate.
· Comfortable working on a fast pace/teamwork environment.
· Background check required.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Full-time

Salary: $18.00 - $19.00 per hour

Benefits:

401(k) matching
Health insurance
Life insurance
Paid time off

Schedule:

8 hour shift

Education:

High school or equivalent (Preferred)

Experience:

Administrative experience: 1 year (Preferred)

Language:

Spanish (Required)

Work Location: In person

If you are looking for a rewarding career in the healthcare industry, this is an excellent opportunity to join our team. We offer competitive compensation and benefits package, including medical insurance, retirement plans, and paid time off.

To apply for this position, please submit your resume along with a cover letter highlighting your relevant experience and why you are interested in this role. We look forward to reviewing your application!

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Expected hours: 40 per week

Benefits: