At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.
Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.
POSITION PROFILE
Ensure that guests have an enjoyable dining experience by providing prompt and courteous food and beverage services to restaurant customers.
ESSENTIAL RESPONSIBILITIES
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Ensure tables are cleaned and set in a timely manner to effectively serve our guests, maintaining table settings by removing finished courses, clearing and organizing dirty dishes, glasses, and silverware, and maintaining a clean and sanitary bussing station.
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Complete all restocking and cleaning duties as instructed.
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Memorize menu items, recipes, and daily specials in order to answer questions and make recommendations to customers.
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Maintain cleanliness standards in restaurant, wait station, and kitchen service area in order to have a clean, presentable, and attractive facility and to satisfy state and local health board requirements.
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Attend all pre-meal and departmental meetings in person to enhance communications and gain knowledge of products, services, and the facility.
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Respond to customer inquiries and comments in person and on the phone by providing timely and knowledgeable information to provide quality customer service.
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Present a clean and professional appearance at all times.
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Maintain a friendly, cheerful, and courteous demeanor always. Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
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Perform other duties as assigned, requested, or deemed necessary by management.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
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High school education or equivalent experience.
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This position is budgeted at $17.00 per hour, plus a percentage of tips.
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Three Six months experience in a food/beverage services environment or establishment
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Must have vision ability to clearly see detailed guest checks, computer printouts, written instructions, and to observe the entire restaurant in dimly lit conditions.
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Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
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Communicate information and hotel services to management, staff, and guests.
PHYSICAL DEMANDS
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Able to lift, push, and carry 20 - 40 lbs.
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Stand continuously for long periods of time.
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Lift, pull, push, bend, and move items to support the hotel and outlets
Competitive Salary
Daily Pay!
Team Member Hotel Discount Program
Uniforms Provided for most positions
Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
Paid PTO
401k with employer match
Team Member Awards and Recognition programs throughout the year
Food and Beverage Discounts
Tuition Reimbursement
