Membership Services Assistant

AMERICAS ESSENTIAL HOSPITALS • Washington, District of Columbia, United States • $55k - $62k / year • 1d ago

Position Summary:

We are seeking a highly organized, task-oriented and future-thinking Membership Services Assist to join our dynamic membership team. The Membership Services Assistant supports the association’s volunteer committee members by planning and executing the meeting schedule, creating and organizing meeting materials, and answering member inquiries. Also, the Membership Services Assistant provides administrative, logistical, and technological assistance for C-Suite leaders, member engagement functions, board of directors’ activities, meetings, events, and webinars. This is an excellent opportunity for an individual who loves to plan and organize, manage projects with detailed subtasks, and apply lessons learned from annual recurring key volunteer activities.

The Membership Services Assistant enjoys a hybrid schedule, coming to the office two days per week and as needed for internal and external meetings, events, or general administrative coverage. The projected salary range for the Membership Services Assistant is $55,000-$62,000 per year.

PRINCIPAL DUTIES AND RESPONSIBILITIES OF THE MEMBERSHIP SERVICES ASSISTANT*:

below is a summary, not an inclusive list of all responsibilities

Member Support

Assure current and accurate data in the Association Management System regarding all board members, committee members, and member CEOs.
Develop and maintain annual committee meeting schedule; manage meeting invitations and RSVPs.
Coordinate multiple schedules, prioritized requests, and correspondence on behalf of senior leadership to support board and committee volunteer projects.
Prepare and disseminate agendas and supporting materials; synthesize committee discussions, prepare, and disseminate minutes of each meeting; handle sensitive information with discretion.

General Administrative Support

Perform membership data entry and maintenance, including individual records, company records, dues contacts, and other routine database updates.
Provide administrative support to the member services team, including but not limited to: expense reports, document preparation, and dissemination.
Support association interest groups: manage all scheduling and communications with the group leadership and participants and assist members with accessing calls, as needed.
Coordinate large mailings for membership recruitment, retention, and dues billing.
As a member of the association Admin team, serve as back up to Office Coordinator as needed.

Meetings and Events

Provide administrative support to the meetings and events team, including but not limited to: complex calendaring, materials production, and SharePoint organization and upkeep.
Input and ensure current and accurate data in the association’s membership database related to events.
Schedule and coordinate planning meetings and conference calls.
Support logistics for in-person events, including coordinating materials production, printing, collating, and shipment.