Administrative Assistant

SkinDC • Full-time • Arlington, Virginia, United States • $21 / hour • 2m ago

Fast-paced Dermatology practice seeking reliable administrative assistant. Ideal candidate is energetic, personable, detail-oriented, efficient under pressure, and a self-starter with the ability to learn quickly. The position also requires excellent verbal/written skills.

Daily tasks will include: assuring registration materials and patient information is complete, verifying and updating information for patients, collecting copays and patient payments, retrieving all messages/voicemails/faxes and processing in a timely manner, collecting payments for skincare products, assisting with explaining basics of insurance plans such as referrals/copayments/co-insurances/health savings plans to patients, verifying insurance plans for eligibility and need for referrals, sending daily financial reports, scanning all mails/faxes/results in a timely manner, providing general office support in regards to faxing/filing/mailing/copying, assuring the front office/waiting area is clean and orderly, handling any non-clinical patient concerns in a positive and constructive manner, answering phone calls/e-mails/online appointment requests made to the office and making appointments, following up with patients/pharmacies, training new employees, sending daily financial reports, miscellaneous job-related duties as assigned

The Receptionist position provides the patient with their initial experience of the practice. Our ideal candidate will provide exceptional customer service to patients, guests and vendors at all times. We are looking for an individual who enjoys working with people, can multi-task, has a friendly personality, and is a team-player. Must have excellent English language and grammar, and computer/typing skills as well as maintain a sense of responsibility. Previous front desk/receptionist experience in a medical office required.

Ideal candidates will also possess the following:

- Knowledge and articulation in discussing products and procedures

- Professional demeanor and attitude

- Natural inclination to take initiative

- Computer savviness

- Punctuality

- Reliability

Experience with the following preferred:

- Understanding of medical terminology

- Electronic Health Records (EHR) / Electronic Medical Record (EMR)

- Dermatology treatments and products

- Experience with patient call backs