Restaurant To-Go - Ronald Reagan International Airport

Master Concessionair • Full-time • Arlington, VA, US • 1m ago

Come join our team at the beautiful brand-new Bus Boys & Poets Restaurant located inside
Ronald Reagan International Airport.

GREAT BENEFITS!!!
Matching 401K, Paid vacations, federal holidays, birthdays, anniversaries, food, uniform. Health, dental, vision, and life insurance benefits!

Responsibilities:

Ensures that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining company standards, solid product knowledge and all other aspects of customer service
Counts money in cash drawer at the beginning of shifts to ensure that amounts are correct and that there is adequate change
Answers all guest questions or finds appropriate answers for guests
Bags the purchases for each customer
Ability to accurately enter all orders into the point-of-sale system
Maintains display items in a clean and orderly fashion
Receives payment by cash, credit card or airline voucher
Issues all receipts and change due to customers
Adheres to MCA cash handling policy and procedures
Communicates customer refunds and complaints to MOD
Stocks shelves and other market areas as directed by MOD
Assists other crewmembers as needed; is aware of and alerts other crewmembers of customers needs
Maintains a spotless working environment, including tabletops, bases, chairs, banquettes, TV's, glass partitions, server stations, beverage stations, table set-ups, glassware, flatware, etc
Participates in daily side-work tasks, including but not limited to stocking glasses, linens, flatware, and condiments
Maintains knowledge of airport, terminal, and restaurants; offers information, recommendations, MCA, and Brand history, etc
Sweeps and mops as needed
Performs other duties and side-work as assigned

Qualifications
Demonstrated pleasant attitude and energy to ensure great customer service

Professional demeanor, appearance, and communication skills in accordance with restaurant guidelines
Ability to process information/merchandise through register system
Demonstrated ability to learn food and beverage knowledge and participate in training as required
Ability to work under pressure and multi-task in a fast-paced environment
Ability to accurately count money and make change
Ability to communicate clearly and professionally with customers and crewmembers regarding food and beverage orders and customer questions and concerns
Ability to read menu offerings, product labels, register screen, pricing, receipts, safety procedures, and operating directions
Ability to maintain a safe and clean restaurant for customers
Ability to walk and stand for long durations
Ability to operate all equipment necessary to perform the job (i.e. register, coffee machine, espresso machine, toaster)
Ability to do moderate to heavy lifting (25 lbs or less)