Administrative Assistant

Centers for Behavioral Health, LLC • Full-time • Derwood, Maryland, United States • $39.00k - $52.46k / year • 3m ago

Purpose: This is a full-time position that provides support to individuals with a behavioral health diagnosis. Centers for Behavioral Health, LLC personnel are trained in their responsibilities as outlined below.

Supervisor: Reports to Program Director

Responsibilities:

Maintain adherence to the Time and Attendance policy
Maintain and present in a positive and professional manner in all methods of communication (written, verbal, and face to face)
Must exhibit time management and organizational skills
Maintain respectful and professional boundaries with co-workers, providers and all persons served
Maintain confidentiality of all persons served
Proficiently utilize technology as related to job duties
Implements safe work practices and performs assigned duties in all emergency drills and crises
Actively participates in required meetings and trainings
Operate agency vehicles safely and efficiently
Demonstrates productivity in support of the programs’ goals and outcomes
Communicates with supervisor and team via designated platforms
Document accurate and timely records of the persons served according to policies, regulations, and standards
Responsible for all incoming calls, transfers, taking messages and communicating to appropriate personnel
Greeting and checking in all persons served and stakeholders
Tracking, scanning, and faxing of various program related tasks
Oversees collection of survey data and outcomes
Maintain inventory and ordering of office supplies
Distribute incoming and collection of outgoing mail
Provides updates and information to persons served
Assist with fulfilling medical records requests
Meeting minutes as assigned
Other Administrative Assistant related duties as assigned by supervisor

Minimum Qualifications: High school diploma or equivalent, with at least 2 years of experience in an office or administrative support position. Must have knowledge of computer programs and business office procedures. All personnel are required to be COVID 19 vaccinated and CPR certified. Must have a current driver’s license and active automobile insurance coverage.

Physical Demands: May require sitting, standing, bending, stooping, manual dexterity for use of standard office equipment. Ability to lift up to 30lbs.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, skills and working conditions may change as needs evolve.

Centers for Behavioral Health LLC serves individuals with mental illness in the community. We strive to instill hope, increase independence and promote recovery and wellness, through advocacy and education. Our onsite life skills program offers clients a safe, supportive and structured environment to participate in groups, activities and community outings. Our skill-based groups and outings promote socialization, links to the community resources, independent living skills, health and wellness, as well as recovery and resiliency.

We are seeking a full-time creative, team player who has a desire to take ownership of the administrative process at our life skills center.

Responsibilities include:

Greeting visitors and clients with a smile

Answering phones, taking messages, and transferring calls

Facilitating sign in process for clients

Maintain, track and report client attendance

Updating client boards and announcement display

Assisting with medical record requests and follow ups as needed

Liaison with scheduling and communication of client appointments and outings

Actively participate in meetings as assigned

Maintain overall organization and cleanliness of the office

Scanning, copying, uploading and printing

Inventory of office supplies

Incoming and outgoing mail

Other duties as assigned

Qualifications:

Self motivated and creative

Excellent communication and organizational skills

Takes initiative and gets things done in a timely manner

MicroSoft Office 365

Experience using office technology

Positive attitude and team spirit

Previous front office support experience preferred

Previous front office support preferred

COVID-19 Vaccinated

Reliable transportation

CPR Certified

Microsoft Office 365

Accurate typing skills, eye for detail

Office technology (multi-line phones, laptop, email, copier, scanning, etc.)

Physical Demands: Requires sitting and standing associated with a normal office environment. Manual dexterity is needed for using a phone and computer keyboard. Must be able to lift up to 30lbs. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, skills and working conditions may change as needs evolve.