Administrative Assistant

ROCS • Full-time • Rockville, MD, US • $22 - $34 / hour • 4d ago

Why You Want To Work Here:

We represent a growing union that provides our members with competitive benefits and powerful resources to help advance their careers. Our workplace is collaborative, professional, and offers opportunities for growth and advancement. The Benefits Processing Specialist role is ideal for individuals with a background in banking, finance, accounting, or data entry who enjoy working with numbers, reconciling information, and ensuring accuracy in benefit and payment processing.

Responsibilities of the Administrative Processing Specialist:

Process and reconcile member benefit transactions, applications, eligibility waivers, and financial adjustments.
Accurately calculate benefits, tax withholdings, and payment amounts.
Review and update member financial records, including address changes, tax forms, and direct deposit account updates.
Respond to incoming calls and emails regarding benefit, payment, and account inquiries.
Research payroll reports, contribution records, and participant files to resolve discrepancies.
Maintain detailed records, reports, and documentation to ensure compliance and auditing accuracy.
Collaborate with internal departments to verify financial data and ensure timely processing.
Support ongoing process improvements to enhance accuracy and efficiency.
Other duties as assigned.

Requirements of the Administrative Processing Specialist:

Previous experience in banking, finance, accounting, or high-volume data entry strongly preferred.
Demonstrated ability to perform accurate calculations and reconcile detailed information.
Strong attention to detail, accuracy, and organizational skills.
Proficiency with computer systems, spreadsheets, and data entry.
Excellent written and verbal communication skills.
Professional demeanor and ability to handle confidential financial information with discretion.
Customer service or client-facing experience in a financial services setting is a plus.

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Job Type: Full-time

Pay: $22.43 - $34.96 per hour

Benefits: