Work Your Magic with us! Start your next chapter and join MilliporeSigma.
Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.
This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.
Your Role:
At MilliporeSigma, as the Facilities Soft Services Specialist, you will work on assignments of diverse scope in nature where judgement is required in resolving problems and making routine recommendations, under limited supervision. This role will also be responsible for the following:
- Responsible for the day-to-day management and delivery of essential non-technical (soft) services within a facility, ensuring a safe, clean, and pleasant environment for occupants and stakeholders.
- Meet contractual obligations, and drive service excellence through effective team leadership and resource management.
- Author, revise, review & approve facilities-related SOPs and/or Work Instructions.
- Purchase and maintain spare parts inventory.
- Supervise, train, schedule, and motivate personnel performing soft services tasks (in-house or outsourced).
- Ensure effective, safe operations for housekeeping, waste management, pest control, landscaping, reception, mail services, and security and other services as directed.
- Ensure all services meet agreed-upon Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and comply with Health & Safety regulations (H&S).
- Conduct audits, review performance reports, and implement corrective actions to improve service quality and efficiency.
- Maintain strong relationships with clients, addressing concerns and ensuring high satisfaction.
- Manage operational schedules, resources (equipment, materials), and contribute to cost control and budget management.
Who you are
Minimum Qualifications:
- High school diploma or GED
- 2+ years’ managing performance metrics (KPIs)
- 2+ years’ of commercial/industrial facilities maintenance (including contractors)
Preferred Qualifications:
- College Degree in Engineering or related field
- 1+ years work experience in cGxP environment; including lab and clean room experience.
- Proven experience in facilities management or soft services supervision
- Strong leadership and interpersonal skills
- Outstanding written and verbal communication skills
- Ability to write technical reports and documentation
- Strong organizational, problem-solving and decision-making skills
Pay Range for this position - $68,600 - $133,000
The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites. For more information click here.
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!
