Join Our Team at Elephant & Castle Pub and Restaurant – Where Everyday is Match Day!
Are you passionate about delivering unforgettable dining experiences? Do you thrive in a lively pub atmosphere where the excitement of match day is palpable? If so, Elephant & Castle wants you to join our team as a Front of House Manager!
Welcome to Elephant & Castle, where the essence of a traditional British pub converges with the excitement of a lively football atmosphere. With establishments peppered across both Canada and the U.S., we bring a taste of the UK's vibrant pub culture to every corner we inhabit. At Elephant & Castle, we don't just serve food and pour drinks; we craft experiences that immerse our guests in the essence of British hospitality, where camaraderie thrives, and every match is celebrated with passion.
What Elephant & Castle Has to Offer:
- Competitive Compensation: Enjoy competitive wages that reflect our appreciation for your dedication and hard work.
- Perks and Benefits: Indulge in discounted meals and a range of employee benefits, adding extra flavor to your experience with us.
- Electric Atmosphere: Immerse yourself in a fun working environment, where every shift feels like a winning goal celebration.
- Path to Progression: Seize opportunities for career advancement and professional development, as we support your growth journey from kick-off to goal celebration.
- Team Spirit: Join a dynamic and inclusive work environment where teamwork and camaraderie is celebrated.
Key Duties & Responsibilities
- Manage the floor during shifts, ensuring top-notch service and team support.
- Assist the General Manager with daily operations, inventory management, and P&L analysis.
- Coach and mentor team members for consistent performance and customer service excellence.
- Enhance guest experiences at every opportunity, handling conflicts and concerns with professionalism and tact.
- Maintain safety standards front and back of house, ensuring a secure environment for both employees and guests.
- Plan and execute large events and special match day promotions, working closely with the team to ensure success.
- Oversee the training and onboarding of new front-of-house team members, ensuring they meet our high standards of service and efficiency.
Qualifications
- Experienced Hospitality Leader: 1+ years as a Front of House Manager in a full-service pub or restaurant.
- Customer Service Superstar: Bring energy, reliability, and a positive attitude to every shift.
- Problem Solver: Solution-focused and resourceful under pressure.
- Time Management Pro: Excellent time management and task prioritization skills.
- Growth-Oriented: Eager for advancement with potential aspirations in store management or corporate roles.
If you're passionate about hospitality and creating unforgettable experiences, we want you to join our team at Elephant & Castle. Apply now and become part of a community dedicated to bringing the spirit of the pub to life!
At Elephant & Castle, our core value is "Taking Care of People." We are dedicated to fostering a diverse, equitable, and inclusive workplace where every individual is valued and supported. Our commitment to this value shapes how we build our teams, support our franchisees, and ensure everyone can reach their full potential.
We are also committed to providing accommodations in accordance with applicable human rights and accommodation legislation. If you require an accommodation to participate in the job application or interview process, please contact us at careers@franworks.com.
Job Type: Full-time
Pay: $65,000.00 - $68,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
Experience:
- FOH Management: 3 years (Required)
Ability to Commute:
- Washington, DC 20004 (Required)
Work Location: In person
