Lead Admin (Remote)

Friends in Transition • Part-time • Remote (Washington, DC) • 1w ago

Friends In Transition (FIT) Counseling is a BIPOC-centered mental health group practice specializing in grief and trauma support. Our capture areas are specific to Washington, DC and Maryland, while we currently offer telehealth services during the pandemic. We’re looking for a motivated, detail oriented individual to support day-to-day operations and shape positive client/clinician experiences.

Key Responsibilities:

Respond to all methods of client requests for services (phone, email, TherapyNotes)
Complete client screening and provide intake docs for completion
Schedule client appointments and manage clinician calendars
Verify insurance benefits and communicate copayment
Entering/updating client data into EHR system
Submit patient billing and insurance payments

Required Qualifications:

Confidence to work independently with openness to constructive feedback
Effective interpersonal skills and speaking with new people
Excellent organization and time management skills
Problem solving prowess without explicit guidance
Tech savvy with online systems/tools

Highly Preferred Qualifications

Medical billing experience
Experience with HIPAA compliant systems
Experience in mental health/practice setting
Experience with EHR, TherapyNotes specifically

Salary and Benefits:

This is a part-time position with the potential to become full-time. Starting salary is negotiable between $17-$20/hr, commensurate with experience
Health Insurance is available