Capital Women’s Care is the premier OB/GYN network in the Greater Washington, DC, Northern Virginia, and Maryland region. Our GYN Oncology division, MAGOPSA, provides compassionate, comprehensive care to women facing gynecologic cancers. We are currently seeking a Front Desk Receptionist/Medical Assistant Floater who is customer-focused, dependable, and ready to support our clinical and administrative teams in delivering excellent patient care.
This is a great opportunity to join one of the region’s most respected OB/GYN practices and be part of a dynamic, collaborative healthcare team.
Position Overview
The Front Desk Receptionist/MA Floater will be responsible for welcoming patients, collecting essential information and payments, performing administrative and clinical support tasks, and ensuring a smooth and positive experience for patients both in person and over the phone. This role requires flexibility, a high degree of professionalism, and the ability to travel to multiple practice locations.
Key Responsibilities
Front Desk Duties:
- Greet and check-in/out patients in a courteous and professional manner
- Collect co-pays and verify insurance eligibility
- Register new patients and update existing patient demographics in the EHR
- Schedule, confirm, and reschedule appointments
- Answer and triage incoming calls; respond to patient inquiries
- Obtain referrals, medical records, and prepare charts
- Post daily charges and process payments
Floater/Medical Assistant Support:
- Cover front desk or MA duties at various locations based on need
- Assist physicians with patient intake and clinical procedures
- Provide compassionate, confidential communication to patients
- Maintain clean, organized, and stocked clinical and reception areas
Requirements
- High school diploma or GED required
- Minimum 2 years of experience in a healthcare or clinical office (OB/GYN experience preferred)
- Proficiency in EHR systems and Microsoft Office Suite
- Solid understanding of medical terminology
- Excellent communication, interpersonal, and organizational skills
- Ability to handle sensitive information with professionalism and confidentiality
- Calm and effective under pressure; strong problem-solving skills
- Must have reliable transportation and willingness to commute to offices in Fairfax, Manassas, Loudoun, Fredericksburg, Germantown, and Maryland
- Flexibility to adjust schedule on short notice to support provider needs
Medical Specialty
Work Environment
- Clinical office setting
- In-person position
Benefits:
- Health Insurance
- Vision Insurance
- Dental insurance
- Flexible spending account
- Health savings account
- Prescription Benefits
- Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- Employee Assistance Program
- Vacation, Sick and Personal day, Paid time off
- Paid holidays
- 401 (k)
Equal Opportunity Employment:
CWC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status. If you are selected for further consideration, you will be subject to a background investigation and drug screening. Flu vaccination is a required condition of employment. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. This job description has been approved by all levels of management.
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- 401(k)
- Bereavement leave
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Paid sick time
- Paid time off
- Paid training
- Pet insurance
- Vision insurance
Medical Specialty:
Schedule:
Work Location: In person
