Position Summary
The Assistant Store Manager supports the Store Manager in driving operational excellence, delivering exceptional customer experiences, and leading the store team to achieve sales and performance goals. This role is responsible for daily operations, team development, visual merchandising, and ensuring compliance with company policies and standards.
Essential Job Functions (Employees must be able to perform the essential functions of this position satisfactorily. The requirements listed below are representative of the duties, knowledge, skills, and/or abilities required. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions.)
- Excellent selling skills; demonstrated ability to achieve sales goals
- Ability to develop team performance through training, coaching and driving accountability
- Demonstrated ability to coach, provide feedback and manage substandard performance
- Excellent communication and negotiation skills with all levels of the business
- Excellent organizational skills
- Ability to delegate and prioritize tasks and responsibilities
- Ability to receive feedback and take action when appropriate
- Availability and flexibility to work varied hours to support the needs of the business
Physical Requirements
- Standing: Consistently for sustained periods of time.
- Walking: Consistently moving about on foot to accomplish tasks throughout the store and stock room.
- Climbing: Occasionally ascending/descending on a ladder to reach apparel on stock room shelves or set up visual displays on selling floor.
- Fine motor skills: Frequently operates a computer and other machinery such as a point of sale register, in-store kiosk and computer printer. Frequently hanging apparel on hangers and folding merchandise on the selling floor and backroom.
- Lifting: Occasionally lift up to 20 pounds unassisted.
- Stooping: Occasionally bending the body downward and forward to reach items below the cash wrap, lower fixtures and the lower stock room shelves.
- Reaching: Occasionally extend reach or hands overhead to hang apparel items or clean fixtures.
- Twisting/Bending: Occasionally position self to work on register, pick up items off the floor and fold clothing at the cash wrap.
- Work Environment: Work under florescent lighting while in store.
Education & Experience Requirements
- Demonstrated ability to lead small teams and manage daily operations effectively.
- Retail financial acumen required
- Previous retail leadership experience required; specialty retail environment strongly preferred
- Prior customer service and merchandising experience required
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
