Job Title: Maintenance Assistant
Location: The Residence at Kenilworth Park, Washington, DC 20019
Hours: Full Time
Job Summary:
Responsible for executing maintenance requests by diagnosing problems and making repairs in order to
maintain the physical condition and appearance of the community according to operating and safety
standards; ensure that service requests and repairs are made in a timely manner.
Duties and Responsibilities:
The following essential functions are the fundamental job duties of the position to be completed with or
without appropriate reasonable accommodation.
To assist Maintenance Director in all aspects of repairing problems in such areas as HVAC,
electrical, plumbing, major appliances, carpentry, emergency systems, flooring, hardware
accessories, masonry, painting/wallpaper, water features and waste management systems.
Complete assigned service requests and repairs consistent with company operating and
equipment/supply standards and in a safe and timely manner.
Perform turn-key work as required to ensure vacant apartments are rent ready in a timely
manner.
Maintain customer service standards. Respond to resident requests and work with residents to
minimize/resolve problems and complaints. Follow-through to ensure issue is resolved.
Apply all applicable HallKeen Assisted Living Communities’ Policies and Procedures such as,
but not limited to, company operating and safety standards. Promote safe work practices
among on-site staff.
Ensure compliance with all federal, state and local laws, specifically Fair Housing regulations,
building codes and environmental laws and regulations.
Assist the Maintenance Director with organizing and prioritizing service requests and general
maintenance tasks.
Support housekeeping and cover open shifts as needed.
Snow removal on sidewalks, roof, and driveway.
May perform other duties as assigned.
Minimum Qualifications:
High School diploma or equivalent (GED) preferred.
1 year experience in property management maintenance performing the duties associated with
a Maintenance Assistant.
Able to read and write in English as demonstrated by clear and concise written and verbal
communications; the ability to read maintenance tickets and to read and understand labels on
containers of maintenance related chemical, supplies and materials.
Able to perform basic arithmetic skills such as measurement, addition, subtraction,
multiplication and division in order to do basic calculations and analysis such as estimating,
determining averages and percentages, and totals.
Able to occasionally operate general office equipment such as, but not limited to, personal
computer, telephone, photocopying machine, facsimile machine and postage machine.
