Description:
The Facilities & Operations Assistant supports the daily functioning of the organization’s buildings, equipment, and operational processes. This role ensures a clean, safe, efficient, and well-maintained work environment by assisting with facility upkeep, operational coordination, vendor management, and administrative support. The ideal candidate is detail-oriented, proactive, and comfortable working in a fast-paced, service-oriented environment.
Key Responsibilities
Facilities Support
- Assist with the daily inspection, maintenance, and upkeep of the facility, including common areas, offices, meeting rooms, and storage spaces.
- Monitor and restock supplies such as cleaning products, office essentials, and building materials.
- Basic handyman tasks such as replacing light bulbs, assembling/disassembling furniture, hanging portraits, decorations and troubleshooting minor equipment issues.
- Maintain cleanliness and organization of facility areas in coordination with custodial teams.
Operations Support
- Assist in coordinating day-to-day operational needs, including meeting room setup, office moves, and inventory management.
- Maintain accurate records of facility assets, equipment, and supply levels.
- Operate a company vehicle to complete morning or afternoon pickup/drop-off routes for employees.
Vendor & Maintenance Coordination
- Submit and track maintenance requests, ensuring issues are resolved promptly.
- Coordinate with external vendors such as cleaners, repair technicians, security, and building management.
- Monitor service schedules and follow up on outstanding work orders.
Administrative & Clerical Duties
- Assist with tracking invoices, vendor contracts, and purchase orders.
- Support internal communication regarding facility updates.
Requirements:
Qualifications
- High school diploma or equivalent.
- Bilingual in English and Spanish
- Valid driver license with clean record.
- 1–2 years of experience in facilities, operations, office administration, or a similar support role.
- Basic handyman skills, including ability to perform minor repairs.
- Strong organizational and time-management skills.
- Excellent communication and customer-service skills.
- Ability to lift 30–50 lbs and perform physical tasks as needed.
- Proficiency with email, spreadsheets, and work-order or ticketing systems (optional but preferred).
- Possesses a positive, solution-oriented attitude and a willingness to assist with any task necessary to support facilities and operational needs.
Key Competencies
- Attention to detail
- Reliability and accountability
- Problem-solving skills
- Ability to multitask
- Team collaboration
- Customer Service Orientation
