Family Support Worker I

The State of Maryland: Charles County Dept. of Social Services • Full-time • La Plata, MD, US • 2d ago

FAMILY SUPPORT WORKER I

The Charles County Department of Social Services (CCDSS) is hiring for a contingent Family Support Worker I position within the Family Services Division. The contingent position is employed through the Tri-County Council of the Lower Eastern Shore (TCC) and works within the local DSS located at 200 Kent Ave., La Plata, MD.

NATURE OF WORK

The Family Support Worker I is the intermediate level of work providing in-home support services that enable individuals to maintain their independence and well-being, assist in preserving the family structure, promote a functional home environment and teach clients to make use of available community resources. Employees in this classification function as members of treatment or service teams and visit clients’ homes to identify needs and provide in-home assistance in activities associated with daily living, personal care, care giving or parenting. Employees in this classification do not supervise other positions.

Employees in this classification receive moderate supervision from a Family Services Caseworker, a Social Worker, a Registered Nurse or other professional. The work requires travel to visit private residences and community-based services. The work may involve the lifting of heavy objects such as groceries, furniture, wheel chairs and clients with disabilities.

PRIMARY RESPONSABILITIES

Removal & Case Stabilization Tasks

· Referral Assistance:

o Coordinate and assist in the completion of referrals for the Emergency Removal Family Team Decision Meeting (ERFTDM).

· CJAMS Management:

o Execute all mandatory removal steps in CJAMS within 24 hours.

o Complete Placement Tabs within 24 hours of a child being placed.

o Upload the Little Ed Application (provided to FIA) into CJAMS.

· Healthcare & Documentation:

o Medicaid Enrollment: Identify children without active Medicaid and email the MCO Form to the enrollment office.

o Mandated Appointments: Schedule 5-day Comprehensive, Dental, and Vision appointments.

o Vital Records: Apply for two birth certificates and a Social Security card for each child within 48 hours of removal.

· Compliance & Administration:

o Complete required clearances for all adults in a potential placement home upon request.

o Attend all Case Staffing’s.

o Record Keeping: Upload all digital information into CJAMS and create physical folders for the agency’s central filing cabinet.

Intake & Hotline Operations

· Hotline Management:

o Answer all APS/CPS Hotline calls and log information into CJAMS and tracking logs.

· Screening & Approval:

o Determine if referrals should be screened in/out and submit cases to CPS/APS Supervisors for approval.

· Specialty Referrals:

o Complete Adam Walsh Clearances.

o Manage Homeless Referrals via telephone.

o Respond to Walk-ins for Homeless, CPS, and APS services.

Performs other related duties.

KNOWLEDGE, SKILLS, ABILITIES

Knowledge of the social, physical and psychological needs of infants, children, adolescents and adults;

Knowledge of behavioral theories and social science associated with behavior modification, depression, chemical dependency, abuse and neglect, suicide and the aging process;

Knowledge of signs indicating child or adult abuse or neglect;

Knowledge of child care and appropriate disciplinary techniques;

Knowledge of home management that includes housekeeping and meal preparation;

Knowledge of techniques used in teaching self-help skills and the application of goal planning principles;

Knowledge of basic arithmetic;

Skill in recognizing stressors that interfere with family stability or cohesiveness;

Skill in communicating effectively with clients, social workers, health professionals and other interested persons;

Skill in observing and documenting client behavior;

Ability to initiate, develop and maintain emotionally supportive relationships with clients and family members who have physical, social, emotional or interpersonal problems;

Ability to teach and demonstrate care giving, home management and problem-solving skills;

Ability to participate in case discussions and assist in developing and modifying service plans or agreements;

Ability to intervene or manage behavioral crises or stressful situations; Ability to identify and teach others to use community resources;

Ability to read and understand laws, regulations and guidelines regarding abuse and neglect;

Ability to read and understand roadmaps or other travel directions;

Ability to work as a team member;

Ability to use discretion to maintain confidentiality of client information.

PREFERRED QUALIFICATIONS

Education: Bachelor’s degree in human services, Social Work, Psychology, Social Sciences, Criminal Justice or a closely related field.

· Technical Proficiency: Proficiency in digital case management systems.

· Time Management: Proven ability to meet strict 24-hour and 48-hour state-mandated deadlines.

· Crisis Communication: Experience handling sensitive hotline calls and walk-in clients in high-stress situations.

Professional Conduct: Ability to take instruction from leadership and to follow instructions precisely to ensure regulatory compliance.

EXPERIENCE: Two years of experience providing support services to underserved populations, children, families, and adults. This must include experience in case management, advocacy, assessing needs, and connecting clients with community resources

MINIMUM QUALIFICATIONS

Education: Bachelor’s degree in Human Services, Social Work, Psychology, or a closely related field.

EXPERIENCE: One year of experience providing support services to underserved populations, children, families, and adults. This must include experience in case management, advocacy, assessing needs, and connecting clients with community resources.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

Rate of Pay: $28.00/hr.

Hours: 40 per week

Benefits: Medical, Dental, Vision

Work Location: In person

Job Type: Full-time

Pay: $28.00 per hour

Benefits: