JOB
Part Time Recreation Leader III - Facility Operations LeaderRecreation Services“Preserving the Past, while Innovating our Future” A Message from the DirectorWelcome to the City of Alexandria’s Department of Recreation, Parks & Cultural Activities. I am excited that you are considering joining our team. Every day, we have the privilege of serving a city that values connection, creativity, and community. Our parks, programs, and cultural spaces reflect Alexandria’s diversity and spirit, and our people are the heart of it all.As you explore opportunities within RPCA, know that you are stepping into a department where teamwork, curiosity, and service guide everything we do. We take pride in our work, we find purpose in our impact, and we celebrate the difference each team member makes. Together, we are building something meaningful for the people of Alexandria, and I am grateful for your interest in being part of it.Hashim T. Taylor, Director, Department of Recreation, Parks & Cultural Activities The City of Alexandria is in northern Virginia and is bordered by the District of Columbia (Potomac River), Arlington and Fairfax counties. With a population of approximately 150,000 and a land area of 15.75 square miles, Alexandria is the seventh largest city in the Commonwealth of Virginia. Alexandria has a charming waterfront and is a unique and historic place to live and work. About one-quarter square miles in the city have been designated as a national or local historic district. We proudly embrace our rich history and seize the endless opportunities that lie ahead. If you are interested in working for the vibrant City of Alexandria, we invite qualified candidates to apply for our Recreation Leader III.Overview In pursuit of excellence, the Recreation Leader III provides an energetic, organized, and clean environment while demonstrating the joy of interacting with participants in safe and comforting environment. This position will understand how to organize and manage recreation rentals and programs, daily reconciliation, operate as a front desk and manager on duty. The position will provide exceptional customer service and foster a happy and engaged environment. What You Should Bring Each member of our team is accountable for the outstanding delivery of services to the community. You will work to meet the needs of our community. To succeed as a Recreation Leader III, you should be upbeat, decisive, and responsible while giving participants a fun, clean, and organized experience. You should also be organized and possess strong leadership and computer skills. You will have the support of and work under the direction of the Recreation Leader IV, Coordinator and/or Recreation Manager II. The hours will vary: Tuesday-Thursday between 7am-9pm and on Saturday and Sunday from 8:30am- 1:30pm with primarily working Saturday and Sunday as well as two week days. Key Duties: Assist with registration, data management, and recordkeeping Assist with the administration and clerical needs of the programs offered Rental reviews, processing and coordinator Work closely with Manager on Duty and Head Guards to ensure timely rental transitions Use good judgement in all grievances and notify management of problems. Handles customer questions, concerns, and complaints in person, email, and/or over telephone Learn and utilize RecTrac Organize, respond to, and input rental requestsKeep log of rental request and paymentsRun and update rental/reservation participant head count Physically assist customers with locating rentals and parties Supports the Recreation leader IV/ Recreation ManagerAttend all staff trainings and staff meetings Effectively communicate with supervisors, staff, and customers Function effectively as a team member, and Manager on Duty Must be able to move, lift, and assemble table and chairs and set up classroom rentals and partiesPerforms related work as requiredCustomer service focusedFunction as a Front Desk and or Manager on DutyShift lead when the operation calls for itIn charge of daily and weekly reconciliationIn charge of invoicing rentalsFront desk supervision when neededOversees and execution of credits and refunds for classes and rentalsAbout YouYou are service-minded, dependable, and take pride in your work. You bring energy, professionalism, and a sense of purpose to every task, whether maintaining a park, supporting a program, or greeting visitors.By joining RPCA, you become part of a team that takes pride in serving Alexandria and shaping experiences that last a lifetime.As part of RPCA, you will be expected to: Serve with purpose and approach each day with enthusiasm and a commitment to excellenceEmbody accountability and curiosity by taking initiative, asking questions, and seeking solutionsDemonstrate teamwork and respect, supporting colleagues and fostering a positive, inclusive environmentStay responsive and reliable by being attentive, dependable, and engaged with the communityReflect our values through transparency, professionalism, and wholehearted dedication to serviceThe mission of the department of Recreation, Parks & Cultural Activities is to create meaningful experiences that inspire community, foster creativity, and enhance the quality of life for everyone in Alexandria. The Department envisions Alexandria as a vibrant, connected, and thriving community where every resident feels a sense of belonging. Through safe, inclusive, and innovative programs and spaces, we strengthen well-being, celebrate diversity, and create opportunities for joy and discovery. Guided by equity and excellence, we are dedicated to enhancing the quality of life for all who live, work, and play in our city. The Department of Recreation, Parks and Cultural Activities received national accreditation from the Commission for Accreditation of Park and Recreation Agencies (CAPRA). National accreditation requires park and recreation agencies to meet 155 standards representing elements of effective and efficient park and recreation operations.
EXAMPLE OF DUTIES
High School Diploma and three (3) years of related experience or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities. First Aid training.
SUPPLEMENTAL INFORMATION
This position requires successful completion of a criminal records background check and drug screening prior to employment.*Weekends are required for this position
