Peer Program Assistant

The Affiliated Sante Group • Part-time • Silver Spring, Maryland, United States • $17 / hour • 2m ago

Who We Are:

Santé Group Companies prides itself in being a leader in community-based behavioral and mental health services. Our track record of innovation and growth reflects our ability to deliver diverse and highly individualized services. We have a passion for providing empathetic and potentially life-saving care to help individuals heal, recover, and thrive, as well as live their lives in a manner that allows them to fully integrate in the community.

The Santé Group aspires to create an organization that places value on collaboration, innovation, creativity, and inclusivity. To achieve this success, it is essential that all members of our organization feel secure, welcomed, and respected. All members of our organization have a responsibility to uphold these values.

What We're Looking For:

Sante is seeking a Part-Time Peer Program Assistant (25-30 hours per week). The Peer Program Assistant is a presence for the members to interact with and assists with the daily operations of the Center. You will be responsible for encouraging member participation in groups as well as engaging with members (socialization, gets games started, initiates activities or discussions, etc.). The Program Assistant assists members in peer-to-peer support discussion (in person or on telephone) with personal issues or in groups; assisting with linkages to services and activities and people.

This is an in-person position with a part time schedule working Monday to Friday, 12pm to 6pm.

What You Will Do:

Is expected to work on site during core open hours, including time for pre and post hours
Performs orientation for new members
Opens, closes and facilitates the daily operations of the center (Including, but not limited to cleaning up, doing dishes, wiping tables, cleaning, setting up snacks and drinks, creating the daily sign in sheets listing activities, recycling, organizing papers and books, etc…)
Assists with monthly, quarterly, and annual reports
Enters new member data and attendance records
Creates correspondences, including requests for donations, etc
Keeps track of and replenishes program supplies
Operates 4-line telephone system, which includes the “warm line,” to answer incoming calls to Center, according to departmental protocols
Monitors member usage of the telephone system.
Retrieves messages from voice mail and returns calls, logs them, and forwards to Director
Welcomes on-site visitors and members and directs them to the appropriate personnel or department
Gives potential members appropriate information packets (ie: SSWRC application, calendar, brochure, and any flyers of interest)
Tracks visitor data, including new membership applications
Tracks monthly, quarterly, and annual data of new visitors, visitor to member ratio, non-duplicated counts of individuals served in person and possibly, on phone, and other data as required
Performs other clerical duties as needed, such as filing, photocopying, and collating. (monthly petty cash, flyers for various events, calendars, etc)
Creates flyers for events, in MS Word and other programs if applicable and available
Facilitates support group membership meetings and activities
Coordinates with Director in scheduling activities, and developing new groups
Drives other members to nearby events
Check work e-mail according to agency protocol
Participate in and complete all required trainings
Other duties as assigned

What We Require:

This position requires the employee to become WRAP certified, and NAMI Connection Support Group Facilitator certified, within six (6) months of employment.
High School Diploma or General Education Degree (GED) OR one to three months related experience and/or training OR equivalent combination of education and experience.
Peer Recovery Specialist Certification (CPRS) OR willingness to be certified within a one (1) year of employment (Sante will pay for your certification if you do not have it at the time of hire)
At least two (2) years in full recovery AND three (3) years of lived experience with mental illness, substance abuse, or a co-occurring disorder.
While performing the duties of this job, the employee must have access to a vehicle to use for business purposes, which may include transporting consumers. The employee must possess a valid Driver’s License, proof of current automobile insurance and may not have more than two (2) points on their driving record.

What You’ll Get:

Pay Rate: $17.65 per hour
Schedule: Part Time, 25-30 hours per week, Monday to Friday, 12pm to 6pm
Opportunities for career growth, training and development.
Company-wide wellness program.
The rare opportunity to make a difference in the very community that you call home. We are leading providers in Behavioral and Mental Health!
Smart, passionate, and engaged coworkers.

We believe that diversity of background and experience makes for better problem-solving and collaboration, which is why we are dedicated to adding new perspectives to the team. Even more important than your resume is a positive attitude, a passion for making an impact, a personal desire to grow, and the ability to help individuals heal, recover, and thrive.