Benefits:
- Dental insurance
- Employee discounts
- Paid time off
- Parental leave
- Vision insurance
Barista/Cashier Position Summary The Barista/Cashier is responsible for preparing high-quality beverages—primarily specialty coffees and hot drinks—along with handling food orders, operating the POS system, and keeping the store clean and well-stocked for guests. All tasks must be completed efficiently and promptly, while delivering outstanding customer service to our valued “MAMMA DOS” guests.
Position Task
- Prepare and serve coffee, tea, and other beverages in accordance with brand and quality standards
- Accurately prepare and assemble food orders for guests in a timely manner
- Deliver prompt, friendly, and attentive service to every guest to ensure a positive experience
- Build and maintain relationships with guests by anticipating needs and providing helpful recommendations
- Effectively communicate product knowledge, ingredients, and customization options to guide guests through the menu
- Handle guest concerns or complaints professionally, escalating to management when necessary
- Ensure proper handling, cleaning, and maintenance of all equipment and tools
- Maintain cleanliness and organization of all service areas, including counters, condiment stations, and dining areas
- Follow and uphold all sanitation, food safety, and health code standards as required by company policies and local regulations
- Complete and record temperature logs, cleaning checklists, and equipment maintenance logs as scheduled
- Restock grab-and-go items, disposables, packaging, and other supplies to ensure constant readiness for service
- Participate in opening and closing duties, including cleaning, setup, and breakdown tasks
- Perform assigned side work such as wiping surfaces, organizing storage areas, rotating inventory, and maintaining stock levels
- Support team members in all departments, in maintaining a smooth and efficient workflow, especially during peak hours and OFF peak hours
- Maintain a positive and professional attitude at all times, contributing to a team-oriented work environment
- Perform additional duties as assigned by management to support overall store operations
- Other duties as assigned by management
Qualifications/Requirements
- High School Diploma or GED
- Ability to read, write and speak English proficiently
- Previous experience in retail, hospitality and/or customer service is preferred
- Strong communication and interpersonal skills with the ability to work across functional groups in a positive and collaborative manner
- Ability to handle large work volumes requiring a high degree of accuracy and be highly organized
- Detailed oriented and strong work ethic
- Ability to set and handle multiple priorities, adapt to changing situations quickly, follow instructions, schedules and timelines
- Able to work in a fast-paced, challenging environment
Compensation
- Starting Hourly rate + Tips (estimated average $150-$600 per pay period)
Supervisory Responsibilities This position does not have any supervisory responsibilities.
Position Type/Expected Hours of Work This is a full-time position. Days and hours may vary, Monday thru Sunday or as the job duties demand. Work on holidays may also be required.
