Kamps is a full service pallet company meeting the need of industries coast to coast. We believe the talented individuals that make up the Kamps Pallets team are our biggest asset. Here at Kamps we recognize and reward hard working individuals that consistently exceed expectations.
Position Overview
The Office Assistant plays a crucial role in facilitating communication, customer support, managing documentation, and supporting administrative tasks essential for the smooth operation of our office. This person will work with a variety of different individuals and will need great phone etiquette. Also requires exceptional organizational skills, attention to detail, and the ability to multitask effectively. This is a full-time on-site position, with hours being from 8AM till 4:30PM Monday through Friday. Candidates need to be flexible in case more and/or different hours are required. Must be bilingual in Spanish.
Essential Job Functions:
- Manage email and phone correspondence efficiently
- Provide timely responses to inquiries and requests, ensuring excellent customer service
- Handle scheduling of orders (new and existing), addressing customer concerns, complaints, and changes to orders
- Liaise with sales and purchasing teams to process quote update requests, ensuring accuracy and timely communication
- Update production boards in real-time to provide accurate information on orders, shipments, and deliveries
- Coordinate with the logistics team to manage shipping and receiving orders. Create and update orders as necessary
- Create shipping and receiving orders, ensuring accuracy and completeness of documentation
- Enter counts and generate reports as per customer requests, prioritizing tasks based on urgency and importance
- Track trailers and manage open receiving reports, ensuring proper documentation and reporting of any damages
- Assist with scheduling shipping and receiving requests, providing updates on the status of swaps/deliveries upon request
- Perform miscellaneous office duties as assigned, including but not limited to filing, data entry, and maintaining office supplies
- Log sales and receipts
- Assist with new hire onboarding, completing new hire paperwork with employees and corresponding with HR and or Payroll on a timely basis.
- This list of duties is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that senior management may deem necessary.
- Requirements/Qualifications:
- Strong Computer and Phone Skills
- Experience with Microsoft Office Products, such as Excel and Word.
- Experience with business oriented email systems such as Outlook.
- Detail oriented
- Strong Time Management Skills
- Previous experience with A/P, A/R a plus.
- Good listener who can follow instructions.
- Multitasking
- Bilingual in Spanish is highly preferred
Job Type: Full-time
Pay: From $20.00 per hour
Experience:
- Administrative: 1 year (Required)
Language:
Work Location: In person
