About us
WHERE LOVE IS SHARED BY CELEBRATING THE BEAUTY OF MEXICAN FOOD & MEZCAL.
Our work environment includes:
- A positive, supportive, and inclusive friendly work environment
- 50% discount at all times
- Multicultural work environment
- Family-owned small business which allows for a lot of input from management and team and ease to shift things
- We’re a small business that works closely with our management and staff to ensure they are supported in every aspect of the job
- Paid, On-the-job training
- Safe work environment
- Lively atmosphere
- Growth opportunities
About You:
Our organization is looking for a friendly and intuitive individual can provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to show our guests such a marvelous time, they will want to return.
Activities & Responsibilities:
- Promote, work, and act in a manner consistent with the mission of Cielo Rojo: “WHERE LOVE IS SHARED BY CELEBRATING THE BEAUTY OF MEXICAN FOOD & MEZCAL”
- Present menus to guests and answer questions about menu items, beverages, and other restaurant functions and services
- Monitor and observe guests' dining experience to ensure guests are satisfied with the food and service and respond promptly and courteously to correct any problems.
- Take food or beverages orders from guests.
- Upsell
- Push special,seasonal, and new items
- Explain to guests how various menu items are prepared, describing ingredients and cooking methods.
- Inform guests of menu changes and daily specials and make recommendations you genuinely feel your guests will enjoy.
- Input guests’ food orders into server POS handheld to go to bar/kitchen staff.
- Serve food or beverages to guests and prepare or serve specialty dishes at tables as required.
- Describe and recommend wines to guests.
- Check guests’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
- Bring wine selections to tables with appropriate glasses and pour the wines for guests.
- Pre-buss dishes and glasses from tables or counters and take them to the server stations for cleaning.
- Prepare checks that itemize and total meal costs and sales taxes.
- Collect payments from guests.
- Thank guests for their visit and invite them to return.
- Assist host or hostess by greeting, seating, and thanking guests.
- Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
- Stock service areas with supplies such as coffee, food, tableware, and linens.
- Fill salt, pepper, sugar, cream, condiment, and napkin containers.
- Attend all scheduled employee meetings and offer suggestions for improvement.
- Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
- Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.
Tools & Technology:
- Cash registers, Point-of-sale terminals, POS software, and workstations
- Credit card processing machines
- Personal tablets and handheld devices
Job Type: Part-time
Pay: $35.00 - $40.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Health insurance
- Paid training
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Application Question(s):
- Are you available to work Fridays, Saturdays and Sundays?
- Do you have at least 2 years serving experience?
- Have you worked in fine dining or casual fine dining restaurants?
- Do you speak Spanish? (not mandatory)
- Have you applied & interviewed with us before?
Work Location: In person
